Watch a video on utilities

A tenant's rights regarding utilities depends on how the tenant pays for the utility service. There are essentially three possible situations:

1. Tenant pays utility directly. Even if the service is not in the tenant's name, if the tenant is paying the bill directly to the utility company then the landlord should not interfere with utilites except in rare circumstances. (If the bill is not in your name, it is a good idea to consider switching the bill to your own name as this is helpful in establishing credit, and might prevent a landlord from easily harassing you by calling the utility company and asking that "their service" be disconnected. While this would likely be illegal, it is better sometimes to prevent the problem from happening in the first place.)

2. Tenant pays the landlord and the service is submetered, or allocated by a formula. This is happening more and more and the rules are fairly complicated -- especially when it comes to an allocated bill (this is a bill based upon everyone's usage, rather than the tenant usage).

3. The utility service is included in the rent payment. When the tenant does not pay the utility company directly and does not pay the landlord for the utility separately, then the utility is being provided by the landlord and the costs are being paid with the rent. For example, an "all bills paid" lease agreement means that all the utilities are included with the rent (and the tenant will not receive a separate bill for the utilities).

Note: If the utility service has or is about to be shutoff because the landlord has failed to pay the utility company, then you have rights to take against the landlord, and you may be able to use your rent to avert any threatened cutoff. See Landlord Nonpayment.