Step Four:

There are essentially three sources of authority in the law that can help you either prosecute or persuade the landlord to act:

First Source: Lease Agreement.

Most leases talk about what the landlord is responsible for, and what the tenant is responsible for. The standard form lease drafted by the Texas Apartment Association (TAA) states in part: "We'll maintain the dwelling in good order and pay for repair and maintenance ... ." If you have a lease with this provision you can use this provision to assert that the landlord is responsible to fix dish washers, leaking faucets, and more serious matters. There is very little in most leases that help tenants; what little there is you need to take advantage of.

Second Source: Repair Statutes

Under Texas law, regardless of what the lease says the landlord is required to repair problems that affect the physical health or safety of an ordinary tenant and are not caused by the tenant, occupant, or a guest. (If the problem developed from normal use of the premises by the tenant, occupant or guest, the landlord is still responsible for repair.) For example, leaking plumbing, rodents, broken air-conditioning in extremely hot temperatures, sewage leaks, shattered sliding glass doors or caved ceilings all affect health and safety. Although a non-working garbage disposal or a leaky faucet is inconvenient, it may not materially affect health or safety.

Third Source: Municipal Ordinances.

Most cities have minimum housing standards that a landlord must comply with. For example, most cities require hot water to be available in the kitchen and bathroom of all dwellings, and that it must meet a specific temperature. Check with your city to determine if there is an applicable ordinance that addresses your problem. Here are links to ordinances of many Texas cities:

City Codes of over 100 Texas cities

Dallas Online Complaint Form

Austin City Code (select "+" on left to expand table of contents)

Fort Worth Online Complaint Form

Continue on to step five...